Do you need a computer repair? The study finds that your personal data may be at risk

Do you need a computer repair? The study finds that your personal data may be at risk

HomeGuides, How ToDo you need a computer repair? The study finds that your personal data may be at risk

You may want to check the security settings on your gadget the next time you need to send it in for repair.

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Channel Avatar Tech for Senior2022-12-14 13:00:13 Thumbnail
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Is your data safe at the computer workshop?

Researchers recently discovered that technicians had access to data on laptops they were working on. The study also showed that few workshops have clear privacy policies. So it's a good reminder to improve the security of your device if your laptop or phone needs repair, experts say.

"If you've given your device to a repair company and given them access with your security pin, they can access anything that's not further restricted on your phone and make copies of the data," cybersecurity expert Josh Smith of the company Nuspire told Lifewire in an email interview.

Researchers at the University of Guelph in Ontario, Canada, examined laptops repaired at local shops. The data showed that technicians from six locations had access to personal information and that two stores also copied information.