This article explains how to add known senders and domains to Outlook's Safe Senders list. This creates better spam filtering accuracy because emails from these senders go directly to your Outlook inbox, even if Outlook's algorithms think they are spam. The instructions cover Outlook 2019, Outlook 2016, Outlook 2013, and Outlook for Microsoft 365.
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How to add an email to the safe senders list in Outlook
To add an address or domain to the Safe Senders list in Outlook:
In the Delete group, select the arrow next to Trash.
Select Spam Options.