For most people, working in tech support is somewhere near dentistry on the list of fun things to do. Believe it or not, calling or chatting with tech support about a computer problem doesn't have to ruin your day.
| Channel | Publish Date | Thumbnail & View Count | Actions |
|---|---|---|---|
 Jeline Bracamonte | 2022-05-19 08:56:49 |  47,341 Views |
Mock Call #21: Sample Tech Support Call
The ideas behind these tips apply outside of the computer world as well, so feel free to keep them in mind when your smartphone stops checking email or your DVR is stuck on a channel.
There are no promises that the experience will be pleasant, but there are several things you can do to make talking to tech support less painful for you than it might have been in the past.
Before you pick up the phone or start typing in the chat box, make sure you're prepared to explain your problem. The better prepared you are, the less time you spend talking to tech support.
