If you turn on your Nintendo Switch only to find that its Internet features aren't working, one of two things is happening: Either it's down for everyone, or there's something wrong with your system or network. In almost all cases, the problem is temporary and you can fix it by changing some settings or just waiting.
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Is Nintendo Switch Online WORTH IT?
Here's what to do when Nintendo Switch Online isn't working.
Before trying any troubleshooting steps, check if the service is down for everyone. Here's what to do.
Check its status on the Is the Service Down website. In addition to letting you know if Nintendo Switch Online is currently down, this page also has a graph showing the problems people have reported in the last 24 hours.