Robots must become friendlier if they are to gain people's trust, experts say.
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Humanoid robot warns of AI dangers
A new survey shows that nearly all types of robots are still rated poorly by humans when it comes to comfort. The study by AI software company Myplanet found that drones and humanoid robots were among people's pets. Manufacturers need to work harder to combat these robot biases.
"One of the first and most pervasive trends we noticed in our research was a strong aversion to our technology trying to be too 'human,'" Myplanet founder and CEO Jason Cottrell said in an email interview.
"Human-looking robots, chatbots or voice assistants that converse too naturally, or even when robots are put in positions that lean too much on what we generally perceive as human qualities like empathy, are all met with a collective consumer cold shoulder."
